Terms, Policies & Conditions

Above Face Value

Tickets are sold for market value; therefore tickets in many cases are sold above face value. By purchasing tickets through Soni Tickets, the buyer agrees that the price of the ticket could be higher or lower than the printed face value. Soni Tickets is not affiliated with any team, box office or venue.


All sales through Soni Tickets are final. Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. Soni Tickets is not responsible for lost, damaged, destroyed or stolen tickets. Tickets cannot be reprinted or reissued and should be treated like cash.

Rescheduled or Cancelled Events

All tickets sales are considered final.  Refunds are available only in specific circumstances, as outlined below.  If an event is postponed or rescheduled, tickets will be honored for the new event date.  Original tickets should be kept, as new tickets are usually not issued.  If an event is cancelled outright with no plan to schedule a make-up date, a full refund (minus shipping, if applicable) will be available after confirmation of the cancellation.  In many cases, venues/teams/performers August refer to an event as “cancelled” even though there are plans to reschedule.  If there is an announced plan to set a make-up date, refunds will not be available.  If the decision is eventually made to cancel the show outright, refunds will be available.  Tickets For Less will not offer refunds during the period in which plans are being finalized for a rescheduling.  In case of a rain-out or strike for a sporting event, no refunds will be offered unless the game is in question is not rescheduled and there is no provision for the customer to effectuate a ticket exchange with the box office or venue for a future/different date.  In some cases of cancellation, the customer August need to return tickets to Tickets For Less within 14 days of the original event. The customer August need to return tickets via a shipping service with package tracking such as USPS certified mail, UPS or FedEx.  Tickets For Less will advise the customer of these circumstances, when necessary.  Tickets For Less is not responsible for any charges incurred or for tickets lost during transit.


In order to protect from fraud, a buyer August be required to provide additional proof of identity on an order. Proof of identity August include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a states driver’s license or federal passport.


Tickets that are listed as in stock or ready to ship will be shipped out by the next business day. Packages August require a signature upon delivery. For certain events, including, but not limited to the following: all off-season orders for professional and collegiate sports teams, concerts, and Las Vegas event tickets August not be available for immediate shipment. In these situations, tickets will be shipped once received by Soni Tickets.

Returned Shipments

Shipments that are returned due to an incorrect address or because the customer did not sign for the package will be subject to an additional shipping fee to resend the tickets. The customer will be charged an additional shipping fee of $20 to resend the tickets.

International Shipping

Customers outside of the United States must choose an International shipping option. If a domestic shipping option is chosen for an order to be shipped outside the United States, the shipping cost will be adjusted by Soni Tickets after the order is placed to use the International rate.

Order Confirmation

Buyers will be notified by email or telephone once your order is confirmed. Online ordering is not in real time, therefore, tickets are subject to availability and change. Occasionally tickets ordered August no longer be available at the price or in the quantity originally ordered at the time the order is received. If equivalent or better seat locations are available at the same price, and the buyer has chosen to be automatically upgraded, Soni Tickets August fill the order with the alternative seat locations without notice. If the buyer has not chosen to be automatically upgraded, the buyer August be contacted by a staff member of Soni Tickets to discuss alternative seat locations. Soni Tickets reserves the right to refuse any order at our sole discretion. Orders placed after 6 PM central time Monday through Friday, weekends or holidays August not be processed until the next working day.

Order Processing

For select purchases, Soni Tickets utilizes a 3rd party service provider to perform services related to your purchase. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets. The 3rd party service provider does not design or market the Site and its sole relationship with Soni Tickets is that of independent contractor. The 3rd party service provider and Soni Tickets shall collectively be referred to as “We” within these Terms.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Soni Tickets be liable to USER for any indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Soni Tickets has been advised of the possibility of such damages.

Promotional Codes and Discounts

We grant you a limited, conditional use of promotional and discount codes under the agreement that:

  • Any use of automated software or systems August not be used to search or hold tickets using the discount codes, promotional codes, gift cards or any other offer.
  • Customers agree to only use the codes for the specified event. We August impose conditions on your use of promotional or discount codes. If you do not abide by the specifications and details listed, we have the right to terminate the purchase with no refund.
  • No brokers or ticket resellers August use promotional or discount code(s) to purchase tickets to resell for commercial use. All purchases made and found to be a broker or reseller will be subject to cancellation of purchase(s) with no refund.
  • Soni Tickets reserves the right to deactivate any code if the code is abused or we find reoccurring prohibited uses of the promotional or discount codes.
  • Customers cannot ask to apply codes retroactively. Soni Tickets has the right to offer promotional or discount codes after the original sale price but if the customer purchases the ticket beforehand, the code cannot be applied to the previous purchase. We will not refund the difference.
  • The promotional or discount codes we offer August not apply to specifications of the event. We reserve the right to exclude discounts applied to certain dates, times, section and places.

By using a promotional or discount code, the customer agrees to be subject to the terms and conditions listed. We advise customers to review all terms and conditions before using a code to avoid any cancellation of purchases caused by prohibited use of promotional or discount codes.


The prize or winnings is as stated and no cash or alternative prize(s) will be offered. The prize is not transferrable. Prizes and contests are subject to availability and Soni Tickets reserves the right to substitute any prize with another of equivalent value without notice. Soni Tickets will randomly select a participant for each contest by a randomization software. In the event of random selection, Soni Tickets reserves the right to withdraw the prize(s) from the winner, if not immediately available. The randomized software will then select a replacement winner until one is found immediately. Soni Tickets will notify the winner of the collection or delivery process for the prize(s). By entering this competition, a participant is indicating his/her agreement to be bound by these terms and conditions. Soni Tickets reserves the right to cancel or amend the competition and these terms and conditions without notice.


Prices stated on the soniticket.com do not include any state or other local taxes that August apply to USER’s order. All prices are in United States Dollars (USD) unless otherwise specifically stated. Soni Tickets August collect sales tax as is appropriate for their locality.

Event Listings

Soni Tickets does not guarantee the accuracy of event information on Soni Tickets including but not limited to event name, event location or venue, event start time, or event date.

Intellectual Property Information

For purposes of these Terms of Use, “content” is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our soniticket.com. This includes, but is in no way limited to, message boards, chat, and other original content. By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this soniticket.com is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Soni Tickets and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you August not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this soniticket.com in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this soniticket.com. Any unauthorized use of the materials appearing on this soniticket.com August violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Neither we or our Affiliates warrant or represent that your use of materials displayed on, or obtained through, this soniticket.com will not infringe the rights of third parties. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Soni Tickets or its Affiliates.

Ticket Pricing

Soni Tickets cannot confirm the price of an item until after an order is completed by USER. Despite Soni Tickets best efforts, a small number of the items listed on the soniticket.com August be priced incorrectly. If the Soni Tickets discovers an item’s correct price is higher than the stated price, the Soni Tickets may, complete the order at the original price on USER’s order, contact USER to inform them of different price with an option to purchase, or cancel USER’s order.

Violation of the Terms

Soni Tickets, in its sole discretion, and without prior notice, August terminate USER’s access to the soniticket.com, cancel USER’s ticket order or exercise any other remedy available to it. USER agrees that monetary damages August not provide a sufficient remedy to Soni Tickets for violations of these terms and conditions and USER consents to injunctive or other equitable relief for such violations. Soni Tickets August release USER information by operation of law, if the information is necessary to address an unlawful or harmful activity against Soni Tickets. Soni Tickets is not required to provide any refund to USER if you are terminated as a USER of this soniticket.com.

Permitted Use

USER agrees that USER is only authorized to visit, view and to retain a copy of pages of this soniticket.com for USER’s own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this soniticket.com for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for USER’s personal use, unless otherwise specifically authorized by Soni Tickets to do so. The content and software on this soniticket.com is the property of Soni Tickets and/or its suppliers and is protected by U.S. and international copyright laws.





If there is any dispute about or involving Soni Tickets, the buyer agrees that the dispute will be governed by the laws of the State of Florida and without regard to its conflict of law provisions. Buyer agrees to personal jurisdiction by venue in the state and federal courts of the State of Florida, County of Miami-Dade, and City of Overland Park.


Soni Tickets August automatically produce search results that reference or link to third party sites throughout the World Wide Web. Soni Tickets has no control over these sites or the content within them. Soni Tickets cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Soni Tickets does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using Soni Tickets to search for or link to another site, you agree and understand that you August not make any claim against Soni Tickets for any damages or losses, whatsoever, resulting from your use of the Soni Tickets to obtain search results or to link to another site. If you have a problem with a link from the Soni Tickets, please notify us at sales@soniticket.com and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Privacy Policy

Your privacy is important to Soni Tickets (“SONITICKETS”). SONITICKETS developed this Privacy Policy to provide you with information on how SONITICKETS processes your personal data when you use SONITICKETS marketing materials or this website or applications (“apps”) (SONITICKETS website and apps August be jointly referred to as SONITICKETS’s “Site”).

“Personal data” is information relating to an identified or identifiable natural person.

When you interact with SONITICKETS’s customer service representatives via email, telephone, online or in person, SONITICKETS collects personal data, including your name, mailing address, phone number, and email address. SONITICKETS also August create event logs that are useful in diagnosing app performance-related issues, and capture information relating to the support or service issue.

SONITICKETS uses this information to provide you with customer service and to monitor the quality and types of customer service SONITICKETS provides to SONITICKETS’s customers. The legal ground for processing this information for these purposes is SONITICKETS’ legitimate interests in providing quality customer service.

Personal data also is processed when you make a purchase through the SONITICKETS Site. When you make a purchase through the SONITICKETS Site, SONITICKETS will request you to provide your email address, mailing address, and name. Additionally, when you use a credit card to make purchases from SONITICKETS’s Site, SONITICKETS and Electronic Payment Vendors collect, store, and process your credit card information. The legal ground for storing and processing your credit card information is in order to effect payment as necessary for the performance of a contract between SONITICKETS and you.

SONITICKETS processes your email address, mailing address, and other contact data for the following purposes:

  • To send you information about other SONITICKETS services, apps or account, such as material changes to this Privacy Policy. The legal ground for processing your email address, mailing address, and name for these purposes is SONITICKETS’ legitimate interest in providing you information about SONITICKETS services, as well as information about the SONITICKETS Site, or material changes to this Privacy Policy.
  • To send you electronic marketing communications, including promotional electronic mail concerning SONITICKETS services. If you reside in Canada or the European Union, the legal ground for processing your email address, mailing address, and other contact data for this purpose is your opt-in consent, which you August withdraw at any time by contacting SONITICKETS Customer Service by calling (913) 685-3322, emailing sales@soniticket.com. The electronic marketing communications you receive from SONITICKETS are based on your location, and other demographic indicators. The legal ground for processing your personal data for this purpose is SONITICKETS’ legitimate interest in providing its customers with electronic marketing communications that are likely to be of interest to them rather than sending every electronic marketing communication to every customer.

SONITICKETS shares the personal data of SONITICKETS’s customers with third party apps, platforms and other service providers, such as database managers/developers, publishers, and web developers/hosting companies, that assist SONITICKETS with certain processing activities, such as storing/backing up data, enhancing/maintaining databases, publishing content, and developing/offering a variety of products/services. If you use SONITICKETS’s Site, your personal data, including name, contact information and any stored biographical information within SONITICKETS’ database, will be stored and processed through SONITICKETS’s third-party app vendors.

SONITICKETS’s Site also contains offerings from other companies that you can link to through the SONITICKETS Site. When you click on such a link on the SONITICKETS Site, you will be taken to the website of the other company, and its privacy practices will govern your use of that website and your interactions with that company.

SONITICKETS August disclose personal data about you to governmental entities, such as regulatory agencies, law enforcement, and judicial authorities, as well as other third parties under any of the following conditions: (a) if SONITICKETS has your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, warrant, legal process, or other legal obligation; (c) to enforce any of SONITICKETS’s terms or policies; or (d) as necessary to pursue available legal remedies or defend legal claims.

To help analyze how you and other visitors navigate the SONITICKETS Site, compile aggregate statistics about site usage and response rates, store information about your past visits, remember your preferences, help diagnose any problems with SONITICKETS’ servers, and administer the Site, SONITICKETS, with assistance from third-party analytics service providers, collect certain information when you visit the SONITICKETS Site. This information includes IP address, your device’s operating system and browser type, the pages of the SONITICKETS Site that you visit and the frequency of such visits and downloads, whether you are viewing the mobile or desktop version of the SONITICKETS Site, and whether you are a first-time visitor or a returning visitor to the SONITICKETS Site. SONITICKETS August use cookies, pixel tags, web beacons, clear GIF’s or other similar tools on the SONITICKETS Site or in SONITICKETS email messages to assist SONITICKETS in collecting and analyzing such information. SONITICKETS uses this information to provide better, more relevant content on the SONITICKETS Site, to identify and fix any problems with the SONITICKETS Site, and to improve your overall experience on the SONITICKETS Site.

If you do not want information collected through the use of the above technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.

Additionally, if you reside in the European Union or other jurisdiction that requires SONITICKETS to obtain your consent to use cookies on the SONITICKETS Site, then you will have an opportunity to manage your cookie preferences on the SONITICKETS Site, other than certain cookies required to enable core site functionality, which you cannot choose to disable.

SONITICKETS also collects data from data subjects about their usage of the SONITICKETS Site. The types of analytical information that are collected include number of App downloads, web views, and web page views. SONITICKETS uses this data to improve the quality and functionality of the SONITICKETS Site, and to help identify and fix app stability issues and other usability problems. The legal ground for processing this personal data is SONITICKETS’s legitimate interest in understanding how SONITICKETS’s customers interact with the SONITICKETS Site so SONITICKETS can enhance the user experience and functionality of the SONITICKETS Site.

If you are located outside the United States, your personal data will be transferred to and stored on servers in the United States and possibly in other countries. The data protection and privacy laws of the United States and other countries August not be as comprehensive as the laws in your country. For example, personal data transferred to the United States August be subject to lawful access requests by federal and state authorities in the United States. Additionally, the United States does not provide for an adequate level of data protection based on a European Commission decision, nor does the United States provide for appropriate safeguards. The United States does not have the same supervisory authority oversight, does not have the same data processing principles in effect, and does not recognize the same data subject rights as the European Union.

The SONITICKETS Site is not directed to individuals under the age of 16, and SONITICKETS requests that individuals under 16 not provide personal data to SONITICKETS. If SONITICKETS learns that SONITICKETS has collected personal data from a child under 16, SONITICKETS will take steps to delete the information as soon as possible.

SONITICKETS retains the personal data for all SONITICKETS customers who reside in the United States for only as long as needed for SONITICKETS’ business purposes and to meet SONITICKETS’ legal obligations. Personal data for SONITICKETS customers who reside outside the United States is only retained for as long as needed for the purposes for which the personal data is processed and to meet SONITICKETS’ legal obligations.

SONITICKETS implements appropriate technical and organizational measures designed to assist in maintaining the security and confidentiality of personal data; safeguarding against anticipated threats to the confidentiality, integrity and availability of personal data; and protecting your personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.

However, whenever personal data is processed, there is a risk that such data could be lost, misused, modified, hacked, breached, and/or otherwise accessed by an unauthorized third party. No system or online transmission of data is completely secure. In addition to the technical and organizational measures that SONITICKETS has in place to protect your personal data, you should use appropriate security measures to protect your personal data. If you believe that any information you provided to SONITICKETS is no longer secure, notify us immediately at (786) 853-4201.

If you reside in the European Union, you have a right to object to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing (“profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a data subject, in particular to analyze or predict aspects concerning that data subject’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements), such as when SONITICKETS sends you marketing information based on your location, committee affiliations, practice areas, and other demographic indicators. If you exercise your right to object to processing for direct marketing purposes, including profiling related to direct marketing, SONITICKETS will no longer process your personal data for such purposes.

Additionally, if you reside in the European Union, you have a right to object when SONITICKETS processes your personal data based on the legitimate interests of SONITICKETS or a third party such as when SONITICKETS processes your email address for the purpose of providing you with customer support or when SONITICKETS shares your personal data with third party recipients (e.g., third party app, platform and other service providers, and sponsors and content providers) based on the legitimate interests of SONITICKETS or a third party. If you exercise your right to object where SONITICKETS’s processing or sharing of your personal data is based on legitimate interests, SONITICKETS will no longer process or share the personal data covered by your objection unless SONITICKETS has compelling legitimate grounds for the processing or sharing that override your objection or that relate to the establishment, exercise or defense of legal claims.

If you live in the European Union and wish to exercise your right to object, please contact SONITICKETS at sales@soniticket.com.

If you reside outside of the European Union, you August have a similar right to object under your local laws. If you do not live in the European Union but you think you have a right to object under your local laws, please contact SONITICKETS at sales@soniticket.com.

If you reside in the European Union, you also have the right, under the General Data Protection Regulation, to request access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you live in the European Union, and if you wish to exercise any of these rights, please contact SONITICKETS at sales@soniticket.com.

If you reside outside of the European Union, you August have similar rights under your local laws. If you do not live in the European Union but you think you have any of these data subject rights under your local laws, please contact SONITICKETS at sales@soniticket.com.

The SONITICKETS Director of Information Technology serves as the Data Protection Officer and can be contacted at (786) 853-4201.

Personal data collected by SONITICKETS is controlled by SONITICKETS, which is located at 7311 W 130th St Suite 100 Overland Park, KS 66213 and which you can contact by email at sales@soniticket.com.

SONITICKETS August update this Privacy Policy from time to time as SONITICKETS adds new services, other offerings, and apps, as SONITICKETS improves SONITICKETS’s current offerings and as technologies, and as laws change. You can determine the effective date of this Privacy Policy by referring to the “Effective Date” legend at the top of this Privacy Policy.

SONITICKETS will provide notice to you if these changes are material and, where required by applicable law, SONITICKETS will obtain your consent. This notice will be provided on the SONITICKETS Site.

California Privacy Rights

If you are a California resident, you have specific privacy rights governed by the California Consumer Privacy Act (CCPA).  These rights include:

  • Disclosure:  You have the right to request a report showing the personal information collected, shared, and sold about you in the past 12 months.
  • Opt-Out: You have the right to opt-out to the sale of your personal information to third parties.
  • Deletion: You have the right to request that we delete any personal information collected from you.
  • Non-Discrimination: We shall not discriminate against you based on your exercise of any of the above rights.

You August submit a request to enact any of the above rights by calling us at (786) 853-4201 or e-mailing us at sales@soniticket.com.  We August require additional information to verify your identity before responding to a CCPA rights request.  We will respond to your request within 45 days as required under the law.

Personal Information Collected on California Residents:

  • Names and Aliases
  • Physical Address
  • Phone Number
  • E-Mail Address
  • IP Address
  • Unique Identifiers
  • Interactions with Customer Service
  • Information about transactions made on our services
  • Cookies – We use tracking tools like browser cookies.
  • Device Attributes

Sources of Data about California Residents:

  • Self-disclosed (e.g. Information provided when interacting with our products and services)
  • Business partners (e.g. Analytics companies, sports teams, venues, etc.)
  • Data brokers (e.g. Marketing companies, advertising partners, etc.)
  • Technical service providers (e.g. Cloud service providers)

Purposes for Collecting Personal Information about California Residents:

  • Providing products and services
  • Market research and aggregated analytics
  • To prevent, detect, and manage unlawful behavior
  • Marketing
  • Client services
  • Staff administration

Third Parties with Whom we Share Personal Information:

  • Business partners (e.g. Analytics companies, sports teams, venues, etc.)
  • Data brokers (e.g. Marketing companies, advertising partners, etc.)
  • Technical service providers (e.g. Cloud service providers)